Privacy Policy

Version: 9

Effective date: 18-06-2024

LUFC LabConsultants / LIMS Project Partner (“us”, “we”, or “our”) operates the following unique websites (the “Service”)

www.labconsultants.nl
www.lufc-labconsultants.com
www.lims-academy.com

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We may use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service: Service is the different websites mentioned above and operated by LUFC LabConsultants (& LIMS Project Academy) Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Cookies: Cookies are small pieces of data stored on your device (computer or mobile device). Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data. Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively. Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to: Email address First name and last name Phone number Address, County/State, Province, Postal/Zip code, City Cookies and Usage Data We may, after your explicit consent, use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. Usage Data We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g.. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Tracking Cookies Data We use cookies and similar tracking technologies to track the activity on our Service. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we may use: Session Cookies Preference Cookies Security Cookies

Use of Data

LUFC LabConsultants (& LIMS Project Academy) uses the collected data for various purposes: To provide and maintain our Service To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do To provide customer support To gather analysis or valuable information so that we can improve our Service To monitor the usage of our Service To detect, prevent and address technical issues

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), LUFC LabConsultants (& LIMS Project Academy) legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. LUFC LabConsultants (& LIMS Project Academy) may process your Personal Data because: We need to perform a contract with you You have given us permission to do so The processing is in our legitimate interests and it’s not overridden by your rights To comply with the law

Retention of Data

LUFC LabConsultants (& LIMS Project Academy) will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. LUFC LabConsultants (& LIMS Project Academy) will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. LUFC LabConsultants (& LIMS Project Academy) will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement Under certain circumstances, LUFC LabConsultants (& LIMS Project Academy) may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g.. a court or a government agency). Legal Requirements LUFC LabConsultants (& LIMS Project Academy) may disclose your Personal Data in the good faith belief that such action is necessary to: Comply with a legal obligation Protect and defend the rights or property of LUFC LabConsultants (& LIMS Project Academy) Prevent or investigate possible wrongdoing in connection with the Service to protect the personal safety of users of the Service or the public Protect against legal liability

Security of Data

The security of your data is important to us, however, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. LUFC LabConsultants (& LIMS Project Academy) aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights: The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete. The right to object. You have the right to object to our processing of your Personal Data. The right of restriction. You have the right to request that we restrict the processing of your personal information. The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. The right to withdraw consent. You also have the right to withdraw your consent at any time where LUFC LabConsultants (& LIMS Project Academy) relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service. Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website usage data. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Behavioural Re-marketing

Google AdWords Google AdWords re-marketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our websites. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: By email: info@labconsultants.nl

WLN hired Louis Uunk to guide us during the process of selecting a new LIMS. The prime topic was for WLN to identify which software/vendor would best suit WLN's requirements for a new system and whether that solution would be able to replace the current LIMS system. Louis's guidance during the entire process has been excellent. Especially the LabInfoScan and URS parts have proven to be very valuable. His extended market knowledge also proved to be very valuable during the evaluations of the vendor responses and the demonstrations. With Louis's help WLN succeeded in making an informed decision for its new LIMS solution.

Jan van der Kooi

Laboratory Manager
WLN

Louis Uunk has provided tremendous value during the selection of our LIMS/ELN. His experience and knowledge in the laboratory information management area have been very valuable during our process towards identifying the requirements that our knowledge centre and its laboratories set towards a LIMS/ELN. Louis made sure that we evaluated our processes and procedure very closely and documented the result in a URS. Finally Louis guided and supported us during the vendor selection process, pointing out differences and what that would mean to us, however never showing any personal preference. I recommend contacting Louis whenever you need to select and implement a new LIMS/ELN, especially when you have limited experience yourself.

Ronald Italiaander

Laboratory Manager
KWR Water Research Institute

In 2017 we asked Louis Uunk to guide and support us during the selection of a laboratory information management software solution. The project consisted of 3 parts: a LabInfoScan (map current and future processes/workflow; URS and the final vendor/software selection. We value Louis's contribution as very useful. There are many different software solutions, Louis has both laboratory workflow and LIMS market knowledge and experience, that enable him to suggest the right vendor candidates to include in the vendor selection. Louis meets upfront planning and appointments. Having expert guidance during a LIMS selection was very valuable.

Hilde Rosing

Laboratory Team Leader
Netherlands Cancer Institute (NKI)

In 2022 Louis Uunk has supported BaseClear during a LIMS selection. Louis used a thorough project approach (LabInfoScan) to identify BaseClear's process improvement potential. With Louis's knowledge and experience, "To- be" processes were drafted which in turn were translated into a detailed URS. We were able to select a new LIMS that meets our requirements, thanks to Louis's well defined and thorough selection approach. Louis's support, advice and project methology have been very valuable during all steps of our LIMS selection. Communication and cooperation with Louis were very pleasant and constructive. I highly recommend Louis's support and advice during a LIMS selection to organizations without adequate knowledge and experience in this matter.

Jan-Peter Heutink

Interim Manager Microbiology & Sanger Sequencing BaseClear